Governments in many European countries are implementing various containment measures in an attempt to stem the spread of COVID-19.
The movement of products is allowed, so all our couriers are on duty.
Our logistics are processing all orders on schedule and we are still able to provide our customers with a high quality service.
However, given the particular historical moment, delays may occur during the transit of goods due to new restrictions such as new border controls, cancellation of withdrawals, local protection regulations, etc.
Furthermore, as non-essential stores are closed in some European cities, shipments to Access Points may be delayed, even though most of our European courier network is currently available.
Due to this extraordinary situation, customer service response times may be longer than normal.
To find out the status of your shipments, please use the search function on our site, in the customer service area.
ProduceShop is operating 7 days a week to facilitate the delivery of orders in close collaboration with all couriers.
At this time, commitment and dedication are the added value of ProduceShop that aims to fully satisfying our customers even in these difficult times.
We thank you in advance for your understanding and trust.